The new workplace buzzword is ‘Quiet quitting’. Made more popular recently amongst tick-tockers that have equated thousands of views by showing people how to handle workplace issues.
The word is associated with employee burnout, and the idea of ‘quiet quitting’ isn’t new. In fact, it’s a topic we have covered heavily at myHRdept with our clients and in other blogs. Mainly, it’s about employees becoming disengaged from work and who start doing the bare minimum of their duties.
How should employers investigate ‘Quiet quitting’?
Invite an open discussion
Be honest with the employee, tell them what you’re seeing and invite them to discuss any issues and underlying factors contributing to their feelings openly.
Consider working practices
Quiet quitting may be a response to home working, or a range of other factors. A proper open discussion should go through the usual suspects. Isolation or other pressures from the home working environment might be responsible, but consideration should be given too to other common issues that result in demotivation:
- Poorly defined job content or unclear goal
- Feeling undervalued or unappreciated
- Inadequate training
- Excessive pressure or unreasonable deadlines
- Poor or unsupportive management
- Poor communication
Aside from tackling obvious causes, the ‘quiet quitter’ will need assistance to return to normal levels of contribution. Therefore, a period of closer than normal management and support may be required, setting achievable goals to help rebuild a sense of self-esteem. Ultimately most employees will want to, to quote an old saying, do a fair day’s work for a fair day’s pay, and disengagement is often the result of identifiable factors. Spending some time trying to understand what lays beneath feelings of disengagement can itself produce a positive reaction.
Employee engagement surveys
One important tool for staying on top of employee engagement is a staff engagement survey. Off the shelf or home made solutions are rarely successful in getting to the nub of the issue. A professionally conducted myHRdept staff survey, conducted annually, will help owners and leaders understand their employees engagement levels, and the issues they face. For more about our employee engagement surveys see: