Our client employs 20 UK staff; a mix of developers, client support and office support.
Their main base is in Berkshire, first & some second line support is handled from abroad. Staff work a hybrid pattern. Headcount is expected to grow steadily through funded expansion over the next couple of years.
Their Head of Finance, currently responsible for payroll and HR, recognised the need for professional support in those areas , but did not want the cost of an extra head for payroll or HR.
Our payroll team appointed a team lead to oversee the transition from internal to external, exporting data into our payroll system and carrying out a handover meeting with the Head of Finance. Whilst a parallel run was possible for the handover period, given the relative lack of complexity, a decision was made to go live from month 1.
Prior to engagement the Head of Finance mentioned that employment contracts and the staff handbook were old; an employee had submitted a grievance, the investigation of which would require support. Following discussions with HR it was decided to also audit employee HR files (using a site visit provided with the package), implement a cloud-based HR Information System (which would also inform payroll) and look at people management training & due diligence programmes later in the year.
The combined cost of payroll and HR is less than £10K. 3 months in payroll has successfully embedded, the HR system is fully in place and the HR audit (of employee information) is underway. ‘Touch base’ meetings have been scheduled to ensure the client is happy with the combined HR and payroll service.